Important Notice Regarding Brexit

Important Notice Regarding Brexit


Dear Customer,

As you may be aware, the United Kingdom left the European Union on the 1st of January 2020. But because of the Withdrawal Agreement and the transition period associated with it, little changed in practice for businesses. That’s about to change. Economic Brexit (Great Britain’s departure from the single market and customs union) is happening on 1st January 2021, now fewer than three months away, below we have suggested some guidelines to inform you about how to proceed regarding orders from the UK.

The customs and excise aspect of Brexit will begin to be enforced at the beginning of the 1st January 2021, all goods imported into Ireland from Great Britain or exported from Ireland to Great Britain will be subject to customs processes. This means any business that moves goods from, to or through the UK will be subject to a range of new customs formalities, such as customs Duty, VAT and excise.


If you are based in the UK and you have already pre-ordered items from us that will not be ready to ship till after 1st January 2021, you will be entitled to a full refund if you don’t want to run the risk of paying customs duty or VAT.

For UK customers who may have items currently stored in their Virtual Warehouse, we suggest that you ship them as latest as early December 2020. Items currently stored in the Virtual Warehouse are not entitled for refund.

Things are going to change irrespective of the final shape of the future trading relationship between the EU and the UK. We will keep you up to date on developments regarding this issue.

The trading status between Ireland and all other countries inside the EU are totally unaffected by Brexit.

If you have any questions or concerns, please do not hesitate to contact us at [email protected]



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